Question 1

How Can I Book?

Accepted Answer

Please fill out our booking form here: Reserve Your Spot Now (https://docs.google.com/forms/d/e/1FAIpQLSceRKpXPMvBkn6K_lpsdchV-Gc1rsG0EYZM0IMOpo-sW2z7lA/viewform)
Once we receive your completed booking form, we will reach out to collect your payment.  This process ensures minimal fees for both the hub and families.  We want to ensure monies are directed to where they are needed rather than on fees.

Once we have received your 40% deposit, we will add you to a chat group with all other participants in your hub session and keep you updated with information as time goes on. Final invoices are sent out 45 days before the hub with the balance  due 15 days before hub.

Please feel free to reach out to Aliyah Santos. We will be happy to schedule a one-on-one call with you and your family to answer any questions you might have.

Question 2

What is the Cost?

Accepted Answer

Our hub costs 600 Euros/6000 MAD for one child.  We offer a 10% sibling discount, meaning that the cost for each sibling is 540 Euros/5400 MAD.

Question 3

Can I Book Online?

Accepted Answer

We kindly ask families to reserve their spot by completing our booking form first. Once we receive your booking request, we’ll get in touch to arrange the deposit payment using the platform that offers you the best rate for your currency.

We do this to minimize extra fees and keep more of our funds supporting the children, our hub, and local charities, rather than paying unnecessary charges to banks and payment processors.

Question 4

Refunds and Cancellations

Accepted Answer

Our aim is to provide a fair refund policy that respects both your financial investment in our program and ours.
Mirleft Cultural Cove requires a 40% deposit to hold your child/ren's space in the program. This deposit will be fully refundable up to 45 days before the first day of the hub you sign up for.

If you cancel within the 45 days before your hub starts, 40% of the deposit will be held to cover administrative and material costs that we have already paid out.

Once the hub starts, we will offer partial refunds in the following exceptional circumstances and with documentation.

• Serious illness or injury ​
 • Death in the immediate family
 • Unforeseen travel restrictions
 • Your child is unable to manage themselves at hub

These refunds will be offered based on how many days your child attended, minus any already incurred expenses, including materials which were procured under the assumption your child would be participating in the full hub.

We have invested considerable time and energy in creating and implementing this worldschool hub. We kindly ask families to respect our efforts by understanding that our refund policy is designed to be ethical yet fair. We expect that refunds will only be requested under genuinely exceptional circumstances. This approach ensures we can continue providing a high-quality experience for all participants.